Abercrombie and Fitch
Reviews and Complaints
ABERCROMBIE MERCHANDISE CREDIT
It has been over a year (jan 2011) since I went back to Abercrombie store in Wellington, Fl, to exchange my merchandise and they gave me a "merchandise credit card" . Couple months later I went to Boca Raton Store to use it and since than I"m not able to pay w/ the card.
They say I have no balance left, but the card was never used and if it was as they claim, they should able to say when and where. Also when you call the # on the back of the card to check the balance, the message say "Your card is not activated" but nobody knows how to activate it. Very frustrating...
considering open a complaint!!!
Horrible Customer Service--Willowbrook Mall, Houston, TX
Abercrombie kids online ordering, refunding, and callssssss
Abercrombie In Store Employees Rude, Cust Service doesnt care
Falsely accused of shop lifting Ambercrombie
Abercrombie kids.com
Abercrombie &Fitch
Sexual Objectification of Women in images
I am writing to express my concern about the how the women are being presented in the Abercrombie and Fitch website. When exploring the site, I saw Caucasian women, skinny women (no plus size), and young women (age 25 and below). The women's ethnicity, youth and slimness, in the site represents the idealized image of a female.
Also, a lot of the images spotlight the body, particularly the midriff area, which seamlessly aligns viewers with an implicit sexualizing gaze. For an example, the women are modeling in jeans with no shirt on and the image ends right under her ***. It also shows her thumbs being tucked into her jeans pulling them down next to her feminine parts. There were five separate jeans all modeled in the same way, a clear sign of women experiencing oppression by sexual objectification. The term sexual objectification is the experience of being treated as a body valued predominantly for its use to others. The use of the half-naked female bodies in the website is to draw readers into the product.
Another image that was disturbing was under the Bra & Underwear tab of a couple embracing each other in their undergarments. The women's bra is practically see through and the male is gazing at her ***. But the most offensive part of this entire ad (Gilly Hicks) is the caption "See Why Guys Date" inferring that guys date women to see them in their underwear and bra. The caption is extremely belittling to women and is expressing them as an object for men to merely desire.
Gender is constructed in this website by the woman's body shape. Abercrombie and Fitch is a clothing/accessory franchise supposedly open to sell to anyone regardless of age, body shape, and ethnicity. If this is true, why do you only have the idealized women in your images instead of an appropriate sample of the population whom buy your products?
The images in your site are discouraging to the average American girl who can easily feel she is not beautiful because she does not look like the models presented. The sexualizing of these women in the pictures is degrading and downright embarrassing. I would appreciate it if you took a fraction of a second to consider how you're exposing women to the gazing eye of others.
ABERCROMBIE & FITCH ACCUSES CUSTOMERS OF FRAUD
A& F has accused me of FRAUD, saying that I am selling their items online. I have never and would never want to sell clothes online, but they seem to think I do. I lost 45 pounds this year (2011) and it was nice to get into some nice clothes. NOW, I would not buy a button from them. I purchased over $2000 in clothes and because it was over a 3 month period, they assumed I was selling the items online. I have never been so insulted in my life. I had to buy all new clothes, they were not the only ones getting my money (which they never will again) I was purchasing several good deals online over those months with a few different online stores. I cannot believe that this can happen. However, this has not ended; I am pursuing this issue and filing as many complaints online that I can about my situation as well as having a few clients investigating the company's policies and hiring standards for both domestic and international production.
What has happened to our world, that you are guilty before you even had a chance to explain your situation? OH and try to explain or EVEN FIND someone to explain what has happened to you. EVER SINGLE PERSON I talked to on the phone or online, could not help me and seemed to not even want to. This has to be one of the WORST companies I have ever come across and to think they have been around for so many years, it's sad. Also, if you want to purchase these clothes, I found out allot about where they come from, which I did not know when I bought them, or I would not have done so. They come from just about every corner of the world BUT the United States of America, so think about that when you purchase your next muscle shirt or $180 pair of jeans. This will only be the beginning of you what will hear in the next year about this company because I have made it my yearly goal to expose this company and its horrible service, products and the lack of contribution to the USA. This company is on the top 10 list of contributors to sweatshops throughout the world. Not only that, my partner had made a single order to A&F and they cancelled his order and told him the same thing, that he was accused of selling items online, when infact he had only ordered a single order from them in the past 6 months.
This I know is a very long entry, but I feel it's all necessary to make my point. DONT BUY CLOTHES FROM ABERCROMBIE & FITCH !!
Thank you
THE SAME AS NUDE WALL PHOTOES
Racist Abercrombie and Fitch Workers
A&F, HCo...HORRIBLE
Abercrombie & Fitch is holding my money for a product they never sent me.
Abercrombie only gives boxes for puchase over $100
So today I go to the Abercrombie store in the Garden State Plaza (NJ), which I spent years shopping in when my daughter was a teenager, to purchase a Christmas present for my niece.
While waiting to be rung up, I notice the woman in front of me purchasing a pile of clothing and smile in recognition - that had been me a few short years ago. The young women behind the register chats pleasantly with her customer and I watch while she offers her boxes which were put into a rather large shopping bag the happy mother trudges out of the store.
Next in line, my purchase is rung up. I fork over the $68 for my purchase which the cashier puts into a bag and hands over to me.
Puzzled, because clearly this is a gift, I ask her for a box...she stammers for a minute, glances hesitantly at the young gentleman at the register next to her and says: "Umm, we don't have one that's the right size."
"That's okay," I assure her with a quick smile," I'll take one that is too large or a bit too small."
With that - she looks me dead in the face and says: "We don't have any."
I look at her incredulously, but by now this 18 year old is looking though me...I leave confused, angry and feeling with certainty that had I spent more than $100 they would have boxes for me.
My question is – how much money do you have to drop in this store in order to rate a box? It would be one thing if I hadn't watched the lady in front of me get boxes, but, that's not what happened.
Is this any way to treat customers?
Abercrombie's brand is built on allure for teenagers, beyond the clothes, part of what the kids die for is the vague scent of the store that lingers on the clothes, the shopping bag with the half naked youngsters AND the box.
They buy all of it – is it too much to ask that each purchase rates a box?
More importantly repeat customers (such as me) keep them in business. I'm still fuming as I realize that apparently you need to spend at least $100 in Abercrombie during the holidays to get a box.
Shame on them.
Abercrombie and Fitch was incredibly rude
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I visited the Abercrombie and Fitch store at the Willowbrook Mall in Texas, where everything smells awful because they have sprayed too much of their perfume throughout the store. I was with my two teenage daughters.
We are not originally from here and we are honest. We were not aware that in this store we would have to be mindful that everyone is assumed to be a thief until proven innocent. Seriously, how do you people put up with these arrogant, nothing little clerks acting this way?? They are all so rude at Willowbrook.
When my two daughters shared a dressing room, as they have for years at other Abercrombie and Fitch stores without incident, Janeen came charging across the room and started pulling on the door handle to the dressing room. I asked her what was wrong. She would not address me but started yelling at them about a policy where only one person can be in their fitting room at a time. I still don't know how she was getting any air into her lungs to yell.
The perfume smell was choking me. I could not find a policy posted and where was she when they needed the fitting room?? Not there. All of the clerks were chatting at the register without a customer in sight.
She would not let me to the fitting room door to get them. She kept pulling at the handle and yelling at them while I could hear my daughter saying, "I have to put my clothes back on first". I made the minimum-wage clerk move and explained to my daughters what was wrong. They were shocked but came out with their items they wanted.
I took the four pairs of jeans and numerous shirts from them, left them in the fitting room and we went to the Woodlands Mall where the normal people work and shop. We purchased all without incident and strangely enough the clerk was helpful, no policy was stated and we tried things on and made our purchases there. I intentionally bought more at this location because they were so helpful and nice.
The Woodlands Abercrombie store is the way to go, always! There were so many ways for this Janeen to handle this and this is what she came up with but she didn't proclaim to be bright, just mean.